| Core Capability | Sydx Spares (Cloud OS) | Marg ERP (Legacy Desktop) |
|---|---|---|
| Cloud Access & Multi-Counter Sync | 100% Cloud-native. Open on any PC, tablet, or phone anywhere with instant multi-counter sync. | Desktop only (Silver: 1 Full User + 1 View Only). Extra counter users cost ₹3,000 + GST each. |
| Upfront & Ongoing Cost | Flat ₹14,999/yr (Zero AMC, free continuous cloud updates & backups). | Silver ₹13,900 + GST (₹16,402) upfront + annual AMC renewal fees + paid local technician visit charges. |
| Tractor & Auto OEM Part Search Speed | 2-second fuzzy OEM lookup across 50,000+ parts. Staff learns in 5 minutes without training. | Requires memorizing dozens of complex keyboard shortcut codes and navigating legacy DOS-style menus. |
| Negative Stock Prevention | PostgreSQL atomic row locks hard-block billing phantom stock to keep physical shelves 100% accurate. | Allows negative inventory by default, creating inventory discrepancies and physical shelf chaos. |
| 1-Click WhatsApp Khata & Invoicing | Native 1-click WhatsApp bill delivery & customer dues/Khata balance statements. | Requires third-party bridge software, manual printer export, or paid third-party SMS/WhatsApp gateways. |
| Data Safety & Hardware Failure Risk | Enterprise cloud PostgreSQL with automated real-time backups. Zero risk of shop PC hard drive crash. | Local file-based database prone to index corruptions, viruses, and fatal hard drive crashes. |