SYDX SPARES
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Official Dealership SaaS Policy

Contact Us & Grievance Redressal

Dealership support helpdesk, registered office address, and statutory grievance details.

Last Updated: September 15, 2026•Effective Date: September 15, 2026
Terms of ServicePrivacy PolicyRefund PolicyService DeliveryContact & Grievance

Customer Support & Dealership Helpdesk

We are dedicated to supporting automobile, tractor, and commercial vehicle spare parts dealerships across India. If you have questions regarding onboarding, feature setup, billing, or technical assistance, reach out to our team:

Official Email Support

For general inquiries, account billing, and technical help:

support@sydxai.com
WhatsApp Fast Support

Fastest 1-on-1 assistance for billing counter inquiries:

+91 9390123367 (Chat on WhatsApp)
Operating Support Hours

Monday to Saturday: 9:00 AM to 8:00 PM IST

Emergency server monitoring active 24/7/365.

Registered Business Address

Sydx Spares (Sydx AI Technologies),
Telangana / Andhra Pradesh, India.

Grievance Redressal Officer (IT Rules Compliance)

In accordance with the Information Technology Act 2000 and the Consumer Protection (E-Commerce) Rules, 2020, the designated Grievance Officer details are provided below:

Designated Officer: Grievance Redressal Team Lead

Email: support@sydxai.com

Response Turnaround Time (TAT): Acknowledged within 24 hours, resolved within 15 working days.

© 2026 Sydx Spares Multi-Tenant SaaS. All rights reserved.

Compliant with Indian IT Act, 2000 & Digital Personal Data Protection Act, 2023 (DPDP).