Service Delivery & Fulfillment Policy
Instant digital cloud workspace provisioning and setup guidelines.
Sydx Spares is an online Cloud Software-as-a-Service (SaaS) application. There are no physical goods, CDs, or hardware shipments involved. Your dealership software workspace is delivered electronically and instantly upon checkout.
1. Delivery Method & Turnaround Time
Immediately following successful payment verification through Razorpay:
- Instant Cloud Workspace Provisioning: Your isolated tenant database and dealership configuration are created automatically within 30 seconds.
- Electronic Confirmation: Welcome credentials, invoice receipt, and direct login links are dispatched instantly to your registered administrative email address.
- Immediate Counter Access: You can sign in immediately at spares.sydxai.com/login to begin creating bills and importing inventory.
2. No Shipping Charges or Physical Logistics
Since all services are delivered over secure cloud infrastructure, there are zero shipping fees, packaging costs, or courier transit delays. All features, updates, and cloud backups are accessible online 24/7.
3. Delivery Inquiries & Setup Assistance
If you do not receive your instant activation email within 5 minutes of payment, or if you need assistance migrating your existing Excel spreadsheet into your new workspace, please contact our onboarding support team directly at support@sydxai.com or on WhatsApp at +91 9390123367.